Refund policy

We want you to be completely happy with your VoidHive Forge miniature. As all our products are made-to-order resin casts, we are unable to accept returns for change of mind.

However, if your item arrives damaged or defective, please contact us within 14 days of delivery at [your email] with photos of the damage and your order number. We will arrange a replacement or refund at no cost to you.

Please note: unpainted resin miniatures are fragile — we recommend inspecting your order upon arrival and reporting any issues promptly.